Support over the Christmas Holidays!

Emergency Support

You should call 999 in a life-threatening medical emergency. This is when you or someone else is seriously ill or injured, putting their life at risk. Here are a few cases when you should call 999 and some of the symptoms:

Heart attack – a pain like a band, weight or squeezing in your chest
Chest pain
Breathing problems – choking or gasping, can’t get words out
Stroke – face drooping on one side, difficulty speaking, can’t raise arms
Fits – shaking or jerking uncontrollably, can be conscious or unconscious
Loss of consciousness
Severe bleeding – a heavy flow that won’t stop
Rapid swelling – eyes, lips, mouth, throat or tongue
Allergic reactions
Severe burns
Major trauma such as from traffic accidents, stabbing, shooting, a fall or serious head injury

If you believe you or someone is having a heart attack or stroke, call 999 immediately as every second counts with these conditions.

Help with food

Wirral Foodbank works with local agencies to help people who are struggling to put food on the table. If you need an emergency food parcel, you can call Wirral Brough Council on

0151 606 2005 (select option 4) who can also assess you for help for Wirral Foodbank.

Help with utilities

If you are having problems topping up your gas and electricity because of financial hardship, you should contact your energy supplier.

We can only help with your gas and electricity if your need is urgent, and you are on a pre-payment meter.

Energy Projects Plus on 0800 043 0151

Wirral Council on 0151 606 2005 (select option 4)

Emergency Duty Team (EDT)

Call the Emergency Duty Team on 0151 677 6557 to report abuse, neglect or an adult at risk if it is past 5pm Monday to Friday, or it is a weekend or bank holiday. If services are required urgently, a social care professional can provide a temporary service without a needs assessment.

Please find more information on the Wirral info bank website

https://www.wirralinfobank.co.uk/